Returns & Exchanges

At Rokform, we stand by the quality of our rugged cases and accessories with a hassle-free 60-day return policy for all products purchased directly from our site. If you are not completely satisfied with your gear, we offer easy returns and exchanges to ensure your mobile devices stay protected.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging to prevent damage during transit and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned electronics and accessories, your refund will be processed back to your original payment method within 5-7 business days.